I. Where can I get my Medical Card/Insurance Card?
Ecard is available in ESS portal, please click on to 'your medi-claim policy details' tab for accessing the same. Medical card will get uploaded in ESS Portal within 30-45 days post first month Salary gets processed.
II. Where can I find my Insurance benefits?
Insurance queries will be addressed by Insurance team and they are reachable in
ssc.insurance@randstad.in.
III. How do I add Dependent Details?
a) Click Add Dependents tab to update the dependents details in ESS Portal
b) Update the dependent Name, Relationship and Date of Birth and click the add button which will be in the bottom.
c) While adding the DOB birth of the dependents first select the year of birth, month and date eg.(1998/06/18) to avoid default year getting mapped
d) Please include all your dependent details one by one.
IV. Where I can check my insurance claim status?
Please click on the “YOUR MEDICLAIM POLICY DETAILS” in the ESS portal and there you can fine the “Your claims “ tab in which you can check the claim status
V. Where I can get the network list of hospitals?
Please click on the ”YOUR MEDICLAIM POLICY DETAILS“ in the ESS portal, there will be an option “Search hospital” in which you can find the list of network hospital
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